NEW CLIENT & CANCELLATION
Let me start by saying, I absolutely appreciate my clients and am so grateful that you have chosen me to be your nail tech/lash savant.
• NO SHOW = NO FUTURE APPOINTMENTS
• 15 MIN LATE = DEPOSIT FORFEITED/ SERVICE CHARGE
• ALL NEW CLIENTS are required to pay a $25 NON REFUNDABLE deposit to secure an appointment. You DO NOT have a confirmed appointment until I have received your $25 deposit via e-transfer. Which will then be applied to your service.
• A MINIMUM of 24-48 HOURS notice is required for cancellations, otherwise you will forfeit your deposit. If less then 24 hours notice is given then a cancellation charge will be applied to your account, which must be paid before future appointments. If cancelling day of, you will be required to pay 50-75% of services booked for that day. Exceptions may be made but that is entirely up to my discretion.
• If you cancel with AT LEAST 48 hours notice, your $25 deposit will be applied to your next appointment which must be booked within 60 days of the original appointment. If appointments are continually rescheduled, deposit is forfeited.
• please do not bring children to your appointments, this is your time for you.
To some, taking a deposit may seem unusual, but I assure you, many techs do this. Some even require 50% of the service cost as a deposit.
Doing nails & lashes is my passion and my BUSINESS, and my time is valuable as is yours. My business thrives because of awesome and reliable clients like yourselves.
Thank you for your understanding.
E-transfer can be sent to: Hello@uniqueu.ca
Unique U 13328 117St NW, Edmonton, AB T5E 5M2 (780) 966-3042
13328 117 St NW 13328 117 St NW, Edmonton, AB T5E 5K4